In Business Since 1978
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Masterful Styling,Glamorous Hair Extensions,Exquisite Colour,Exceptional Products,European Hair Cuts
BEAUTY SHOP
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Posted by Great Consumer on 9/27/2009
I have been a client of HBI for several years now. I have always had a fabulous experience every time -from booking appointments to the variety of services they offer. When i read these bad reviews I wonder if these people are gong to the SAME salon??? I cant imagine anyone who is unsatisfied with services or product of any business would not handle their concerns at the time of services ????? that is your right as a customer. And from my experience most professional businesses want you to be pleased and will make the best efforts to resolve and keep you as a customer. I have to stand by HBI , they have always been courteous and professional. JUDGE FOR YOURSELF.
Posted by amberale on 10/2/2008
I will never every go to HBI again. Overbooked, the excuse is if an another client is late then you pay the price. Thank goodness that I left. I notice bad cuts and worst color. Why do so many go there, because they never been out of Chattanooga.
Posted by Sassey on 9/28/2008
I have been going to Hair Benders forever. As a personal trainer i could trade out services and get my hair done for free but then i would not look as sassy. .Kristin is the best of the best!!!!!
Posted by Bond1313 on 9/14/2008
I have been a client of Hair Benders for the past 4 years. I have received nothing but professional service every time I go. Jamie, my hair dresser, always greats me with a smile and I have NEVER waiting beyond my appointment time. He always takes the time, without neglecting other clients, to ask me what I would like to do with my hair. It's okay to have a bad experience but no one has the right to slander a business. People should always see for themselves and not go by what others feel. If the level of service is not up to your expectation you should always speak to the owner and try to resolve the situation. So all of you out there who have not tried Hair Benders give it a try. Be open with your hair dressers and express your thoughts on what you would like and I will guarantee you will not be dissatisfied. I am very fussy about my hair and I have yet to leave the salon disappointed. Make your own judgment.
Posted by KareBearParent on 8/30/2008
I just went to see Bobby at HB yesterday. It was my first time seeing him(I had been to HB about a year ago and saw a different stylist that I was disappointed with). Anyway, I did not have to wait over 10 minutes to see him. He was very friendly, sat me in front of a mirror and asked what I had in mind while running his hands through my hair. He really listened to me and looked at an old photo of myself that I brought as reference. He told me what he recommended and had a shampoo girl come get me. After she put me in his chair he proceeded to cut my hair with about 6 different sets of scissors for certain areas and was very meticulous about cutting evenly. He carried on a nice conversation with me about our childhoods and business interests but still paid close attention to my haircut. He personally styled my hair also and I have to say that he is the only stylist ever who has been good at styling as well as cutting my hair. He used some hair product warmed in his finger tips before and after blowing my hair out but he is the first one to not attack me with a giant bottle of hairspray afterwards. He patted my arm and told me what a pleasure it was to have met me on my way out...he never pressured me to color my hair or buy any products. In response to the girl who said that you will have problems getting an appointment for just a cut, I got my appointment in a couple days from making it. Also, I am pretty sure that Flowerchild does not work at HB due to her comment about the customers that go downstairs and how those stylists are just out of beauty school...the owner Bobby is downstairs. HB is not just the salon of the moment....it has been around for 30 years when Bobby first began it by himself and it is so successful for a reason. If you weren't going to get the best cut of your life there they wouldn't do so well. Yes, I paid $50 for my cut and it was money well spent because my hair has never managed so well as it did this morning. Thanks Bobby!
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